Tiktok App Problems: How to Fix and Troubleshoot the App

TikTok App Problems - TikTok crashes are the most awful. You're sitting there, attempting to find out a new dancing move or watch brief video clips of unfamiliar people lip-synching to Cardi B, when all of a sudden: boom. The display freezes and/or the application crashes completely, leaving you without an essential form of culture and disturbance from fact. However don't fret, when that happens there are a number of things you can try to get TikTok up and running once more, as well as we have actually assembled a few of one of the most common repairs below.

TikTok App Problems

TikTok Crashing

1. Close and also restart TikTok

If the application isn't replying to your taps, or the display appears icy, it may be time to just shut it down. Make sure you totally close the application-- do not leave as well as let it run in the history. This essentially reboots the software, and when you reopen TikTok the accident will have, fingers went across, repaired itself.


Open the recent applications menu on your phone. For some gadgets, you do this by overlooking at the row of 3 switches at the bottom of the screen. Hitting the leftmost switch will certainly bring up all the applications you have actually been utilizing throughout the day. Either tap 'close all' to shut all of them at once, or swipe via to locate and also shut TikTok.


According to Apple, there are various means to access your current applications menu depending on the model of your phone. Instruments that are iPhone X or later on can access the menu by swiping up from the really lower of the display and also pausing somewhat once you get to the center of the screen or start to see pictures of your just recently used applications. On iPhone 8 or earlier designs, merely double-tap the home switch to raise the menu.

Apple does not have a 'close all' button, so you'll need to swipe through your applications to locate TikTok. Once you have actually discovered it, touch it, then slide the application as much as completely shut it down.

2. Check your wifi connection

Still not working? Time to check your wifi link. TikTok won't function without a net connection, so make sure you check if you're online.

You can conveniently examine your internet link on Android as well as apple iphone by checking out the wifi signal in the top right edge of your screen. If you're connected however have a weak signal, you might still be experiencing connection issues. You can discover a more powerful signal by switching over the network you're using or, if you go to home, you can try to repair your internet connection by reactivating the router.

3. Check for TikTok updates as well as web server standing

Your application could be out of date, which can trigger crashes or mistake messages. Check for updates on Google Play or the App Store to see if there's any type of available on the store or if an auto-update is pending.

It's additionally a great concept to see if TikTok's servers are down. There are numerous web sites that will certainly let you understand, such as Downdetector, or you can inspect the #tiktokdown hashtag on Twitter to commiserate with other customers having difficulty with the app. There's additionally a main TikTok Twitter account that need to give info on any type of interruptions.

4. Clear your cache

Okay, maybe there's something odd happening with the data that's reduced your phone-- maybe corrupted or something. The very best way to manage this is removing that saved information, which can force the app to 'revitalize' itself, in a way, by taking information from the initial software rather than your phone. Clearing up the cache ought to not erase the application or your account.


Reach your settings screen either by swiping down and also hitting the gear icon in the upper right-hand corner or picking the 'Settings' app on your phone. A listing of categories will certainly appear; scroll down until you see 'Applications' as well as tap on it. Now it must take you to a lengthy listing of apps. Experience it up until you find the TikTok application, click on 'Storage,' and after that hit the 'Clear cache' switch.


Interestingly sufficient, removing your cache on the iPhone depends upon the third-party application you're using. Most of the moment, you'll locate the alternative to remove your cache by entering into your apple iphone's setups, discovering the application, as well as selecting 'Reset cache on next launch.'

Another option that could be much better for iPhone individuals is clearing the cache with the TikTok application itself. According to the business, you can most likely to your profile, tap the settings icon (the 3 dots in a row), and struck 'clear cache.'

5. Uninstall and also re-install TikTok

Possibly something went wrong with the most recent upgrade as well as it ruined your set up. Perhaps it's a software application insect. Whatever the reason, none of the options noted above have assisted. So currently it's time to go nuclear: Uninstall the app from your phone to completely wipe it out. After that, return to its shop web page and also re-install it. With luck, this should fix the issue since there's actually absolutely nothing fresher than a full reinstall.

For both Android as well as apple iphone customers, the easiest means to uninstall TikTok is by holding back the application's symbol. A tiny pop-up menu should appear with the choice to 'uninstall' or 'remove application'. Select it to get rid of the app from your phone.