Why is My Tiktok App Crashing: How to Fix and Troubleshoot the App

Why is My TikTok App Crashing - TikTok crashes are the worst. You're resting there, trying to find out a brand-new dancing move or watch brief videos of strangers lip-synching to Cardi B, when suddenly: boom. The display freezes and/or the application crashes entirely, leaving you without a vital kind of society as well as disturbance from fact. But do not stress, when that takes place there are a variety of things you can try to obtain TikTok up and running once again, and we've rounded up a few of the most common fixes listed below.

Why is My TikTok App Crashing

TikTok Crashing

1. Close and also restart TikTok

If the application isn't replying to your faucets, or the screen shows up frozen, it may be time to simply shut it down. See to it you fully shut the application-- do not leave as well as allow it run in the background. This essentially reactivates the software, and also when you resume TikTok the accident will have, fingers went across, repaired itself.


Open the current applications menu on your phone. For some gadgets, you do this by overlooking at the row of 3 buttons at the end of the display. Striking the leftmost switch will raise all the applications you have actually been making use of throughout the day. Either faucet 'close all' to close all of them at once, or swipe via to discover and shut TikTok.

apple iphone:

According to Apple, there are various methods to access your recent applications menu relying on the version of your phone. Gadgets that are iPhone X or later on can access the menu by swiping up from the extremely bottom of the display and also stopping somewhat once you reach the center of the screen or start to see images of your lately used applications. On iPhone 8 or earlier designs, just double-tap the house button to raise the menu.

Apple does not have a 'close all' button, so you'll have to swipe with your apps to find TikTok. Once you have actually discovered it, tap it, after that move the app approximately totally shut it down.

2. Check your wifi connection

Still not working? Time to inspect your wifi link. TikTok will not function without an internet link, so make sure you inspect if you're on the internet.

You can quickly examine your internet connection on Android as well as apple iphone by looking at the wifi signal in the upper right edge of your display. If you're connected however have a weak signal, you can still be experiencing connectivity troubles. You can locate a stronger signal by changing the network you're making use of or, if you're at house, you can attempt to repair your internet link by rebooting the router.

3. Check for TikTok updates and web server condition

Your app could be out of date, which can trigger crashes or error messages. Check for updates on Google Play or the App Store to see if there's any type of available on the shop or if an auto-update is pending.

It's also a great suggestion to see if TikTok's web servers are down. There are numerous websites that will allow you know, such as Downdetector, or you can inspect the #tiktokdown hashtag on Twitter to commiserate with various other customers having trouble with the app. There's additionally a main TikTok Twitter account that should give information on any kind of interruptions.

4. Clear your cache

Okay, possibly there's something odd happening with the information that's saved money on your phone-- it could be corrupted or something. The very best means to manage this is erasing that saved data, which can require the app to 'freshen' itself, in a way, by taking information from the original software application instead of your phone. Clearing up the cache should not erase the application or your account.


Reach your setups evaluate either by swiping down and striking the gear icon in the upper right-hand edge or selecting the 'Settings' app on your phone. A list of categories will show up; scroll down till you see 'Applications' and also tap on it. Currently it must take you to a lengthy list of applications. Go through it till you discover the TikTok app, click on 'Storage space,' and after that hit the 'Clear cache' button.

apple iphone:

Interestingly sufficient, clearing your cache on the apple iphone depends on the third-party app you're using. A lot of the time, you'll locate the choice to clear your cache by entering into your iPhone's setups, finding the application, as well as choosing 'Reset cache on following launch.'

An additional alternative that may be much better for iPhone customers is removing the cache via the TikTok app itself. According to the company, you can go to your account, tap the setups symbol (the 3 dots straight), and struck 'clear cache.'

5. Uninstall and also reinstall TikTok

Maybe something failed with the latest update and it messed up your mount. Possibly it's a software application insect. Whatever the reason, none of the services provided above have aided. So currently it's time to go nuclear: Uninstall the application from your phone to completely wipe it out. Then, return to its shop web page and re-install it. With luck, this must fix the problem given that there's truly nothing fresher than a complete reinstall.

For both Android and apple iphone individuals, the easiest means to uninstall TikTok is by holding down the application's symbol. A tiny pop-up menu ought to appear with the option to 'uninstall' or 'delete app'. Select it to remove the app from your phone.