Contact Facebook Directly | ask Facebook A Question

Contact Facebook Directly - There are a couple of means you can contact Facebook for issues with your account, but you need to generally utilize Facebook's Help Center.

If you dial either of the Palo Alto-area telephone number you'll conveniently find for the social media mega system using online search (those are 650-543-4800 as well as 650-308-7300, for the document), you'll obtain a recording. It will chat you via a collection of menus, each alternative of which will inevitably guide you to send out an email to an appropriate account. These consist of press@FB.com for media queries as well as records@FB.com for police concerns.

However if you struck 1 for customer support? The recording will guide you to click words "Help" claiming that it's "found at the bottom of any Facebook page." Right here's things: it isn't. As a matter of fact, if you get on your major Facebook feed, there is no "base" of the web page.

Here are a few things you can do instead.

Contact Facebook Directly

Contact Facebook Directly


How to contact Facebook customer support
If you want to contact Facebook, you'll initially need to log right into your account. After that look up on top right corner of the display. There, you'll see a little question mark inside a dark circle. Click it, then from the dropdown menu, choose "Report a Problem."

An additional menu will appear that features three clickable options. These are:

  • Payment Issue

  • Something Isn’t Working

  • Abusive Content


If you are reporting hate speech or a problem with your account like, say, trouble uploading photos, you'll know where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload problem, e.g.). But also for even more basic customer service inquiries, Facebook is instead ambiguous.

Your best choice may be to do an end run around the folks from Facebook itself, as well as rather go to the Help Community and asking other system customers like on your own.

Exactly how to ask the Facebook Help Community a concern

Contact Facebook Directly

From any kind of Facebook web page, once more click that enigma at the top right of the page. At the top of the dropdown menu you'll see the words "Help Center" Click there.

On the Help Center web page, scroll down regarding you can. On the left near the bottom of the page, click "Visit Help Community".

You will certainly be required to a page where lots of questions have actually already been answered, yet where you can additionally post your very own inquiry. On top right of the Help Community page is a gray box with words "Ask a Question".

Hit that web link. On the following web page, choose the appropriate Subject as well as Sub-Topic, then kind your concern. Currently it's time for some waiting. Despite where you uploaded your query, you can go to your "support Inbox" from the menu that falls from that same question mark to see if any person, be it a helpful Community participant or actual staffer, has actually determined to provide you a hand.

Just how to contact Facebook via other social networks systems
Another means to try to connect with Facebook is to connect to them through or discuss them on one more social networks system. You can send a direct message to FB via Twitter or use their @Facebook Twitter account in a Tweet you post. If it obtains sufficient grip, they will likely see it.

That's about Contact Facebook Directly. So as well can you approach using Instagram, including Facebook in a message, however unless you obtain a great deal of love on that particular breeze, chances are you're better back on the Facebook Help Center.