Facebook Support Contact | ask Facebook A Question

Facebook Support Contact - There are a few means you can contact Facebook for problems with your account, yet you should typically utilize Facebook's Help Center.

If you dial either of the Palo Alto-area telephone number you'll quickly discover for the social networks huge system using online search (those are 650-543-4800 and also 650-308-7300, for the document), you'll obtain a recording. It will talk you with a collection of menus, each choice of which will eventually guide you to send an email to an appropriate account. These consist of press@FB.com for media queries and also records@FB.com for police problems.

But if you struck 1 for client service? The recording will certainly guide you to click the word "Help" stating that it's "found at the bottom of any Facebook page." Right here's things: it isn't. As a matter of fact, if you're on your major Facebook feed, there is no "base" of the page.

Here are a couple of points you can do instead.

Facebook Support Contact

Facebook Support Contact


Just how to contact Facebook customer support
If you intend to contact Facebook, you'll initially need to log into your account. Then search for at the top right corner of the display. There, you'll see a little question mark inside a dark circle. Click it, then from the dropdown menu, pick "Report a Problem."

An additional menu will certainly appear that features three clickable options. These are:

  • Payment Issue

  • Something Isn’t Working

  • Abusive Content


If you are reporting hate speech or an issue with your account like, state, trouble uploading photos, you'll know where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload problem, e.g.). However, for even more basic customer support inquiries, Facebook is instead ambiguous.

Your best option might be to do an end run around the people from Facebook itself, and rather most likely to the Help Community and also asking other system customers like on your own.

Exactly how to ask the Facebook Help Community an inquiry

Facebook Support Contact

From any Facebook page, again click that question mark at the top right of the web page. On top of the dropdown menu you'll see words "Help Center" Click there.

On the Help Center page, scroll down regarding you can. On the left near the bottom of the web page, click "Visit Help Community".

You will certainly be required to a page where great deals of inquiries have actually already been answered, however where you can also publish your very own inquiry. At the top right of the Help Community web page is a grey box with words "Ask a Question".

Struck that web link. On the following page, pick the right Topic and Sub-Topic, then kind your inquiry. Now it's time for some waiting. No matter where you published your query, you can most likely to your "support Inbox" from the menu that falls from that exact same question mark to see if any individual, be it a helpful Community participant or actual staffer, has decided to give you a hand.

Just how to contact Facebook by means of various other social media sites systems
An additional method to attempt to connect with Facebook is to reach out to them through or discuss them on an additional social media sites system. You can send out a direct message to FB through Twitter or use their @Facebook Twitter account in a Tweet you post. If it obtains sufficient traction, they will likely see it.

That's about Facebook Support Contact. So too can you approach by means of Instagram, consisting of Facebook in an article, yet unless you obtain a lot of love on that particular breeze, opportunities are you're better back on the Facebook Help Center.