Tiktok Won't Open: How to Fix and Troubleshoot the App

TikTok Won't Open - TikTok crashes are the most awful. You're resting there, attempting to find out a brand-new dance move or watch short videos of unfamiliar people lip-synching to Cardi B, when suddenly: boom. The display freezes and/or the application crashes entirely, leaving you without a crucial kind of society as well as diversion from fact. But don't worry, when that happens there are a number of points you can try to get TikTok up and running again, and we've rounded up several of the most usual fixes listed below.

TikTok Won't Open

TikTok Crashing

1. Close and reboot TikTok

If the application isn't responding to your faucets, or the display appears icy, it may be time to simply shut it down. Make sure you fully shut the application-- don't exit and also let it run in the background. This essentially restarts the software program, and when you resume TikTok the accident will certainly have, fingers went across, repaired itself.


Open up the current applications menu on your phone. For some gadgets, you do this by looking down at the row of three switches at the bottom of the display. Striking the leftmost switch will certainly bring up all the applications you've been utilizing throughout the day. Either faucet 'close all' to close all of them simultaneously, or swipe via to discover and shut TikTok.

apple iphone:

According to Apple, there are different methods to access your recent applications menu depending upon the model of your phone. Devices that are apple iphone X or later on can access the menu by swiping up from the really lower of the screen and stopping somewhat once you get to the middle of the screen or begin to see photos of your recently utilized apps. On apple iphone 8 or earlier designs, merely double-tap the residence switch to bring up the menu.

Apple does not have a 'close all' button, so you'll have to swipe via your applications to discover TikTok. When you have actually found it, tap it, then move the application up to completely shut it down.

2. Inspect your wifi link

Still not functioning? Time to check your wifi link. TikTok won't function without a web link, so ensure you examine if you're online.

You can conveniently examine your net connection on Android and also iPhone by considering the wifi signal in the top right corner of your screen. If you're connected but have a weak signal, you could still be experiencing connectivity problems. You can discover a stronger signal by switching the network you're utilizing or, if you're at home, you can attempt to repair your net link by reactivating the router.

3. Check for TikTok updates and server standing

Your app could be out of date, which can trigger crashes or mistake messages. Check for updates on Google Play or the App Store to see if there's any offered on the shop or if an auto-update is pending.

It's also an excellent suggestion to see if TikTok's web servers are down. There are numerous internet sites that will certainly let you know, such as Downdetector, or you can inspect the #tiktokdown hashtag on Twitter to commiserate with various other individuals having trouble with the app. There's also an official TikTok Twitter account that should give information on any outages.

4. Clear your cache

Okay, possibly there's something unusual happening with the data that's saved on your phone-- it could be damaged or something. The most effective method to take care of this is deleting that stored information, which can force the app to 'refresh' itself, in a manner, by taking information from the original software application rather than your phone. Cleaning the cache need to not delete the application or your account.


Reach your settings screen either by swiping down and also striking the gear symbol in the top right-hand edge or picking the 'Setups' app on your phone. A list of groups will appear; scroll down up until you see 'Applications' as well as touch on it. Currently it should take you to a long listing of apps. Go through it till you locate the TikTok application, click 'Storage space,' and afterwards struck the 'Clear cache' button.

apple iphone:

Interestingly sufficient, clearing your cache on the apple iphone depends on the third-party app you're utilizing. Most of the time, you'll discover the alternative to clear your cache by going into your iPhone's settings, discovering the app, as well as selecting 'Reset cache on next launch.'

One more choice that may be much better for apple iphone customers is clearing the cache via the TikTok application itself. According to the business, you can most likely to your account, touch the settings icon (the 3 dots straight), and also struck 'clear cache.'

5. Uninstall as well as re-install TikTok

Possibly something failed with the latest update as well as it ruined your mount. Possibly it's a software pest. Whatever the cause, none of the solutions listed above have actually helped. So now it's time to go nuclear: Uninstall the app from your phone to entirely wipe it out. Then, return to its shop web page and also re-install it. With luck, this should repair the problem considering that there's actually absolutely nothing fresher than a complete reinstall.

For both Android and also apple iphone users, the most convenient method to uninstall TikTok is by holding back the application's symbol. A small pop-up menu must appear with the alternative to 'uninstall' or 'remove app'. Select it to get rid of the application from your phone.