Why is Tiktok Not Working: How to Fix and Troubleshoot the App

Why is TikTok Not Working - TikTok crashes are the most awful. You're sitting there, trying to find out a new dance step or watch short video clips of complete strangers lip-synching to Cardi B, when suddenly: boom. The screen freezes and/or the application crashes entirely, leaving you without an important kind of culture as well as distraction from truth. However don't stress, when that occurs there are a variety of things you can attempt to get TikTok up and running again, and we've assembled a few of the most common fixes listed below.

Why is TikTok Not Working

TikTok Crashing

1. Close as well as restart TikTok

If the application isn't replying to your taps, or the screen shows up icy, it could be time to just shut it down. Ensure you completely shut the app-- do not exit as well as let it run in the history. This essentially reboots the software, as well as when you reopen TikTok the crash will have, fingers went across, fixed itself.


Open up the current applications menu on your phone. For some devices, you do this by overlooking at the row of three switches at the end of the screen. Hitting the leftmost button will certainly bring up all the apps you've been making use of throughout the day. Either faucet 'close all' to shut every one of them at the same time, or swipe via to find and close TikTok.


According to Apple, there are various means to access your recent applications menu relying on the model of your phone. Instruments that are iPhone X or later can access the menu by swiping up from the really bottom of the screen as well as stopping slightly once you reach the center of the display or start to see images of your just recently made use of apps. On iPhone 8 or earlier designs, simply double-tap the home button to bring up the menu.

Apple does not have a 'close all' switch, so you'll have to swipe through your applications to find TikTok. When you have actually discovered it, touch it, after that move the application as much as completely close it down.

2. Inspect your wifi link

Still not working? Time to examine your wifi link. TikTok won't function without an internet link, so ensure you inspect if you're online.

You can quickly inspect your web connection on Android and also apple iphone by taking a look at the wifi signal in the upper right corner of your display. If you're linked but have a weak signal, you might still be experiencing connection problems. You can find a more powerful signal by switching over the network you're making use of or, if you go to house, you can attempt to fix your internet connection by reactivating the router.

3. Check for TikTok updates and also server condition

Your application could be outdated, which can cause crashes or error messages. Check for updates on Google Play or the App Store to see if there's any type of offered on the store or if an auto-update is pending.

It's likewise an excellent suggestion to see if TikTok's servers are down. There are numerous sites that will allow you understand, such as Downdetector, or you can examine the #tiktokdown hashtag on Twitter to commiserate with other individuals having trouble with the application. There's also a main TikTok Twitter account that need to offer information on any kind of failures.

4. Clear your cache

Okay, perhaps there's something odd happening with the data that's reduced your phone-- it could be damaged or something. The best means to take care of this is erasing that kept information, which can force the application to 'revitalize' itself, in such a way, by taking information from the original software program as opposed to your phone. Clearing the cache ought to not erase the app or your account.


Reach your settings screen either by swiping down as well as hitting the equipment symbol in the upper right-hand edge or picking the 'Setups' application on your phone. A checklist of classifications will show up; scroll down up until you see 'Applications' and also tap on it. Now it must take you to a long listing of apps. Undergo it until you find the TikTok application, click on 'Storage,' and after that hit the 'Clear cache' button.

apple iphone:

Remarkably sufficient, clearing your cache on the iPhone relies on the third-party application you're using. The majority of the time, you'll find the choice to clear your cache by going into your iPhone's settings, discovering the application, and choosing 'Reset cache on next launch.'

Another choice that could be better for iPhone individuals is getting rid of the cache through the TikTok app itself. According to the company, you can go to your profile, tap the settings symbol (the 3 dots straight), and struck 'clear cache.'

5. Uninstall and re-install TikTok

Maybe something went wrong with the most up to date upgrade and also it screwed up your mount. Possibly it's a software application pest. Whatever the reason, none of the solutions listed above have aided. So now it's time to go nuclear: Uninstall the app from your phone to completely clean it out. After that, return to its shop page and also reinstall it. With good luck, this must repair the issue given that there's really nothing fresher than a full reinstall.

For both Android as well as apple iphone customers, the most convenient means to uninstall TikTok is by holding down the application's icon. A tiny pop-up menu needs to appear with the alternative to 'uninstall' or 'remove application'. Select it to eliminate the application from your phone.