Why Won't Tiktok Let Me Open the App: How to Fix and Troubleshoot the App

Why Won't TikTok Let Me Open the App - TikTok crashes are the most awful. You're sitting there, attempting to find out a brand-new dancing step or watch brief video clips of unfamiliar people lip-synching to Cardi B, when all of a sudden: boom. The screen freezes and/or the application crashes completely, leaving you without an important form of culture and diversion from reality. But do not worry, when that takes place there are a number of things you can attempt to obtain TikTok up and running once more, and we've rounded up some of the most common solutions below.

Why Won't TikTok Let Me Open the App

TikTok Crashing

1. Close and reboot TikTok

If the application isn't replying to your taps, or the screen shows up icy, it might be time to just shut it down. Ensure you completely close the application-- don't exit and allow it run in the history. This essentially reactivates the software application, as well as when you resume TikTok the collision will have, fingers went across, fixed itself.


Open the current applications menu on your phone. For some tools, you do this by overlooking at the row of three switches at the end of the display. Striking the leftmost switch will certainly raise all the apps you've been utilizing throughout the day. Either tap 'close all' to close every one of them at once, or swipe through to discover as well as shut TikTok.


According to Apple, there are various ways to access your current applications menu depending on the version of your phone. Devices that are iPhone X or later on can access the menu by swiping up from the very lower of the display as well as stopping somewhat once you reach the middle of the screen or begin to see pictures of your lately used applications. On apple iphone 8 or earlier versions, just double-tap the house button to raise the menu.

Apple does not have a 'close all' button, so you'll have to swipe with your apps to find TikTok. When you have actually discovered it, touch it, after that move the application as much as entirely shut it down.

2. Inspect your wifi connection

Still not working? Time to examine your wifi link. TikTok will not function without an internet link, so see to it you check if you're on-line.

You can conveniently inspect your web connection on Android as well as apple iphone by taking a look at the wifi signal in the top right corner of your display. If you're linked but have a weak signal, you might still be experiencing connection issues. You can discover a more powerful signal by changing the network you're utilizing or, if you go to home, you can attempt to repair your internet connection by restarting the router.

3. Look for TikTok updates as well as server standing

Your app could be outdated, which can create crashes or mistake messages. Look for updates on Google Play or the App Store to see if there's any readily available on the store or if an auto-update is pending.

It's also an excellent suggestion to see if TikTok's web servers are down. There are numerous websites that will let you know, such as Downdetector, or you can check the #tiktokdown hashtag on Twitter to commiserate with other customers having problem with the app. There's likewise an official TikTok Twitter account that ought to offer details on any type of outages.

4. Clear your cache

Okay, possibly there's something unusual happening with the data that's reduced your phone-- it could be corrupted or something. The best way to take care of this is removing that saved data, which can require the app to 'rejuvenate' itself, in a manner, by taking data from the original software application instead of your phone. Clearing up the cache must not delete the app or your account.


Get to your setups evaluate either by swiping down and hitting the equipment icon in the upper right-hand corner or selecting the 'Setups' app on your phone. A checklist of groups will certainly appear; scroll down until you see 'Applications' as well as touch on it. Currently it should take you to a long checklist of apps. Experience it up until you discover the TikTok application, click on 'Storage space,' and after that hit the 'Clear cache' button.


Interestingly sufficient, removing your cache on the iPhone depends upon the third-party app you're making use of. Most of the moment, you'll locate the alternative to clear your cache by going into your apple iphone's setups, locating the application, and picking 'Reset cache on next launch.'

One more alternative that might be better for iPhone individuals is clearing the cache with the TikTok app itself. According to the firm, you can go to your account, touch the settings icon (the 3 dots straight), and also hit 'clear cache.'

5. Uninstall as well as re-install TikTok

Maybe something went wrong with the most recent upgrade and it ruined your mount. Perhaps it's a software bug. Whatever the reason, none of the options detailed above have assisted. So currently it's time to go nuclear: Uninstall the application from your phone to completely clean it out. Then, go back to its store web page as well as reinstall it. With good luck, this need to deal with the problem given that there's actually nothing fresher than a full reinstall.

For both Android as well as apple iphone individuals, the simplest means to uninstall TikTok is by holding down the app's symbol. A small pop-up menu ought to appear with the alternative to 'uninstall' or 'erase application'. Select it to remove the application from your phone.