Facebook Call Center | ask Facebook A Question

Facebook Call Center - There are a few methods you can contact Facebook for troubles with your account, yet you should usually use Facebook's Help Center.

If you call either of the Palo Alto-area contact number you'll conveniently find for the social networks huge platform via on the internet search (those are 650-543-4800 and 650-308-7300, for the record), you'll get a recording. It will certainly chat you via a collection of food selections, each alternative of which will inevitably direct you to send an e-mail to a suitable account. These consist of press@FB.com for media queries and also records@FB.com for police issues.

Yet if you hit 1 for customer support? The recording will certainly direct you to click the word "Help" claiming that it's "found at the bottom of any Facebook page." Below's the thing: it isn't. In fact, if you get on your major Facebook feed, there is no "base" of the web page.

Below are a few things you can do rather.

Facebook Call Center

Facebook Call Center


Just how to contact Facebook customer support
If you intend to contact Facebook, you'll first require to log into your account. Then search for on top right corner of the screen. There, you'll see a little question mark inside a dark circle. Click it, after that from the dropdown menu, select "Report a Problem."

Another menu will appear that attributes 3 clickable options. These are:

  • Payment Issue

  • Something Isn’t Working

  • Abusive Content


If you are reporting hate speech or an issue with your account like, claim, problem submitting photos, you'll know where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload problem, e.g.). But also for even more general customer care queries, Facebook is instead inscrutable.

Your best option may be to do an end run around the folks from Facebook itself, as well as rather go to the Help Community as well as asking various other platform individuals like yourself.

Just how to ask the Facebook Help Community a concern

Facebook Call Center

From any type of Facebook web page, once more click that question mark at the top right of the web page. At the top of the dropdown menu you'll see words "Help Center" Click there.

On the Help Center web page, scroll down as far as you can. On the left near the bottom of the page, click "Visit Help Community".

You will certainly be required to a web page where lots of inquiries have actually already been answered, however where you can likewise upload your own inquiry. On top right of the Help Community web page is a gray box with words "Ask a Question".

Struck that link. On the next web page, pick the right Subject and Sub-Topic, then kind your inquiry. Now it's time for some waiting. No matter where you posted your query, you can go to your "support Inbox" from the menu that drops down from that same enigma to see if any individual, be it a valuable Community member or actual staffer, has actually decided to give you a hand.

How to contact Facebook via other social media systems
Another means to try to connect with Facebook is to reach out to them with or state them on one more social media platform. You can send out a direct message to FB using Twitter or use their @Facebook Twitter account in a Tweet you publish. If it obtains enough traction, they will likely see it.

That's about Facebook Call Center. So as well can you come close to by means of Instagram, consisting of Facebook in a blog post, but unless you get a great deal of love on that particular snap, chances are you're much better back on the Facebook Help Center.