How to Contact Facebook About A Problem | ask Facebook A Question

How To Contact Facebook About A Problem - There are a few methods you can contact Facebook for troubles with your account, yet you must normally make use of Facebook's Help Center.

If you dial either of the Palo Alto-area contact number you'll conveniently discover for the social media huge platform via on-line search (those are 650-543-4800 and 650-308-7300, for the record), you'll obtain a recording. It will chat you through a collection of food selections, each choice of which will ultimately guide you to send out an e-mail to a proper account. These consist of press@FB.com for media inquiries as well as records@FB.com for police worries.

Yet if you hit 1 for customer support? The recording will certainly route you to click the word "Help" saying that it's "found at the bottom of any Facebook page." Below's the important things: it isn't. As a matter of fact, if you get on your main Facebook feed, there is no "base" of the page.

Here are a few points you can do rather.

How To Contact Facebook About A Problem

How To Contact Facebook About A Problem


Exactly how to contact Facebook customer support
If you intend to contact Facebook, you'll first need to log right into your account. After that seek out at the top right edge of the screen. There, you'll see a little question mark inside a dark circle. Click it, then from the dropdown menu, pick "Report a Problem."

An additional menu will certainly appear that functions three clickable options. These are:

  • Payment Issue

  • Something Isn’t Working

  • Abusive Content


If you are reporting hate speech or a trouble with your account like, state, trouble posting pictures, you'll recognize where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload problem, e.g.). However, for more general client service questions, Facebook is rather inscrutable.

Your best choice might be to do an end run around the individuals from Facebook itself, and also rather go to the Help Community and asking various other platform customers like yourself.

Just how to ask the Facebook Help Community an inquiry

How To Contact Facebook About A Problem

From any kind of Facebook web page, once again click that question mark at the top right of the page. At the top of the dropdown menu you'll see the words "Help Center" Click there.

On the Help Center page, scroll down as for you can. On the left near the bottom of the web page, click "Visit Help Community".

You will certainly be taken to a web page where great deals of concerns have actually already been responded to, but where you can additionally publish your own question. At the top right of the Help Community page is a gray box with the words "Ask a Question".

Hit that web link. On the next web page, choose the ideal Subject and Sub-Topic, then kind your question. Currently it's time for some waiting. Despite where you published your question, you can go to your "support Inbox" from the menu that falls from that very same question mark to see if anybody, be it an useful Community participant or real staffer, has chosen to provide you a hand.

Exactly how to contact Facebook by means of other social media sites platforms
An additional means to try to get in touch with Facebook is to connect to them via or mention them on an additional social media sites platform. You can send out a direct message to FB through Twitter or use their @Facebook Twitter account in a Tweet you upload. If it gets sufficient grip, they will likely see it.

That's about How To Contact Facebook About A Problem. So as well can you approach through Instagram, consisting of Facebook in a message, but unless you get a lot of love on that particular snap, chances are you're better back on the Facebook Help Center.