Contacting Facebook by Phone | ask Facebook A Question

Contacting Facebook By Phone - There are a couple of methods you can contact Facebook for troubles with your account, however you need to usually make use of Facebook's Help Center.

If you call either of the Palo Alto-area phone numbers you'll easily locate for the social networks huge platform via online search (those are 650-543-4800 and 650-308-7300, for the record), you'll get a recording. It will certainly speak you with a series of menus, each alternative of which will inevitably guide you to send an email to a proper account. These include press@FB.com for media inquiries and also records@FB.com for law enforcement issues.

Yet if you hit 1 for customer service? The recording will certainly guide you to click the word "Help" claiming that it's "found at the bottom of any Facebook page." Right here's the thing: it isn't. Actually, if you're on your major Facebook feed, there is no "base" of the web page.

Below are a few points you can do rather.

Contacting Facebook By Phone

Contacting Facebook By Phone


How to contact Facebook customer support
If you wish to contact Facebook, you'll initially need to log into your account. After that seek out on top right edge of the screen. There, you'll see a little enigma inside a dark circle. Click it, then from the dropdown menu, choose "Report a Problem."

Another menu will turn up that attributes three clickable choices. These are:

  • Payment Issue

  • Something Isn’t Working

  • Abusive Content


If you are reporting hate speech or a trouble with your account like, say, trouble uploading images, you'll understand where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload problem, e.g.). However, for even more basic customer service inquiries, Facebook is instead ambiguous.

Your best option may be to do an end run around the people from Facebook itself, and instead go to the Help Community and asking various other platform individuals like on your own.

How to ask the Facebook Help Community a question

Contacting Facebook By Phone

From any type of Facebook page, once again click that question mark on top right of the page. At the top of the dropdown menu you'll see the words "Help Center" Click there.

On the Help Center web page, scroll down as far as you can. On the left near the bottom of the page, click "Visit Help Community".

You will be required to a web page where lots of concerns have currently been addressed, but where you can likewise post your very own concern. At the top right of the Help Community web page is a gray box with words "Ask a Question".

Struck that link. On the next web page, choose the appropriate Subject as well as Sub-Topic, after that type your question. Now it's time for some waiting. No matter where you uploaded your query, you can most likely to your "support Inbox" from the menu that drops down from that very same question mark to see if anybody, be it a practical Community participant or real staffer, has decided to provide you a hand.

Just how to contact Facebook via other social media sites systems
Another means to try to get in touch with Facebook is to connect to them with or state them on another social media sites system. You can send a straight message to FB via Twitter or use their @Facebook Twitter account in a Tweet you upload. If it gets sufficient traction, they will likely see it.

That's about Contacting Facebook By Phone. So as well can you approach through Instagram, consisting of Facebook in an article, yet unless you obtain a great deal of love on that breeze, chances are you're better back on the Facebook Help Center.