How to Contact Facebook Customer Service | ask Facebook A Question

How To Contact Facebook Customer Service - There are a couple of means you can contact Facebook for troubles with your account, however you ought to normally make use of Facebook's Help Center.

If you dial either of the Palo Alto-area contact number you'll conveniently locate for the social networks mega platform using on-line search (those are 650-543-4800 and also 650-308-7300, for the document), you'll get a recording. It will certainly chat you with a collection of food selections, each alternative of which will eventually direct you to send an e-mail to a proper account. These include press@FB.com for media questions as well as records@FB.com for law enforcement concerns.

Yet if you struck 1 for customer care? The recording will certainly guide you to click the word "Help" claiming that it's "found at the bottom of any Facebook page." Right here's the important things: it isn't. Actually, if you're on your primary Facebook feed, there is no "base" of the web page.

Here are a couple of points you can do instead.

How To Contact Facebook Customer Service

How To Contact Facebook Customer Service


How to contact Facebook customer support
If you want to contact Facebook, you'll first need to log into your account. After that seek out on top right corner of the screen. There, you'll see a little question mark inside a dark circle. Click it, then from the dropdown menu, choose "Report a Problem."

One more menu will certainly pop up that features three clickable alternatives. These are:

  • Payment Issue

  • Something Isn’t Working

  • Abusive Content


If you are reporting hate speech or an issue with your account like, claim, difficulty posting pictures, you'll know where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload concern, e.g.). But also for even more general customer service inquiries, Facebook is instead ambiguous.

Your best choice may be to do an end run around the folks from Facebook itself, and also rather most likely to the Help Community and also asking various other system users like yourself.

Just how to ask the Facebook Help Community a concern

How To Contact Facebook Customer Service

From any kind of Facebook web page, once more click that enigma on top right of the web page. At the top of the dropdown menu you'll see words "Help Center" Click there.

On the Help Center web page, scroll down as for you can. On the left near the bottom of the page, click "Visit Help Community".

You will be required to a web page where great deals of questions have already been answered, yet where you can likewise post your very own inquiry. On top right of the Help Community web page is a gray box with words "Ask a Question".

Hit that web link. On the next page, select the right Topic and also Sub-Topic, then type your concern. Currently it's time for some waiting. Regardless of where you uploaded your inquiry, you can most likely to your "support Inbox" from the menu that drops down from that exact same enigma to see if anyone, be it a practical Community member or real staffer, has actually determined to offer you a hand.

How to contact Facebook using other social media systems
An additional method to attempt to connect with Facebook is to reach out to them through or mention them on another social media sites system. You can send a straight message to FB by means of Twitter or use their @Facebook Twitter account in a Tweet you post. If it gets enough grip, they will likely see it.

That's about How To Contact Facebook Customer Service. So also can you approach via Instagram, consisting of Facebook in a post, yet unless you obtain a lot of love on that breeze, chances are you're better back on the Facebook Help Center.