How to Contact Facebook Customer Support | ask Facebook A Question

How To Contact Facebook Customer Support - There are a couple of ways you can contact Facebook for troubles with your account, but you must usually make use of Facebook's Help Center.

If you dial either of the Palo Alto-area contact number you'll easily discover for the social media sites huge system through on the internet search (those are 650-543-4800 as well as 650-308-7300, for the record), you'll get a recording. It will certainly speak you with a series of menus, each option of which will inevitably direct you to send an e-mail to a proper account. These include press@FB.com for media inquiries and also records@FB.com for police concerns.

However if you hit 1 for customer support? The recording will direct you to click the word "Help" stating that it's "found at the bottom of any Facebook page." Right here's things: it isn't. In fact, if you're on your major Facebook feed, there is no "bottom" of the page.

Right here are a few points you can do rather.

How To Contact Facebook Customer Support

How To Contact Facebook Customer Support


How to contact Facebook customer support
If you wish to contact Facebook, you'll first need to log right into your account. Then seek out at the top right edge of the screen. There, you'll see a little enigma inside a dark circle. Click it, after that from the dropdown menu, choose "Report a Problem."

One more menu will turn up that functions 3 clickable options. These are:

  • Payment Issue

  • Something Isn’t Working

  • Abusive Content


If you are reporting hate speech or an issue with your account like, state, difficulty uploading photos, you'll recognize where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload problem, e.g.). But for more basic customer service inquiries, Facebook is rather inscrutable.

Your best choice may be to do an end run around the folks from Facebook itself, and also instead go to the Help Community as well as asking other system users like yourself.

Just how to ask the Facebook Help Community an inquiry

How To Contact Facebook Customer Support

From any Facebook web page, once more click that question mark on top right of the page. At the top of the dropdown menu you'll see words "Help Center" Click there.

On the Help Center page, scroll down regarding you can. On the left near all-time low of the web page, click "Visit Help Community".

You will certainly be taken to a page where great deals of concerns have actually already been addressed, however where you can also upload your own question. On top right of the Help Community web page is a grey box with the words "Ask a Question".

Struck that web link. On the following web page, pick the ideal Subject and also Sub-Topic, after that kind your concern. Now it's time for some waiting. Regardless of where you posted your inquiry, you can most likely to your "support Inbox" from the menu that drops down from that same enigma to see if anybody, be it a valuable Community member or actual staffer, has actually chosen to offer you a hand.

How to contact Facebook through other social media systems
Another way to attempt to get in touch with Facebook is to reach out to them via or mention them on an additional social networks system. You can send out a straight message to FB by means of Twitter or use their @Facebook Twitter account in a Tweet you publish. If it gets sufficient traction, they will likely see it.

That's about How To Contact Facebook Customer Support. So too can you come close to using Instagram, consisting of Facebook in an article, however unless you obtain a great deal of love on that particular breeze, opportunities are you're much better back on the Facebook Help Center.